Tech Abuse Hub

Technology Abuse Detection and Assessment Hub Australia

With a significant escalation in Technology facilitated abuse in Australia, and a National Plan to guide actions to ending domestic violence on the Government's agenda, the Naturalena Foundation has established a Technology Abuse Detection and Assessment Hub in Brisbane.

The Tech Hub is an innovative service delivery model, the first of its kind in Australia, the design of which is supported by evidence-based research and informed by front-line DV workers and lived experience victims/survivors.

Individuals are referred to the Tech Hub by Domestic Violence front-line workers, their family lawyer, or a health professional, by way of appointment, where a safety and security assessment on a vehicle and devices is conducted by an expert security specialist.

Technology-facilitated abuse is a form of interpersonal violence using mobile, online, and/or digital technologies and this form of abuse is escalating.

It includes:

Monitoring and controlling behaviours (eg tracking whereabouts, stalking, surveillance)
Emotional abuse and threats
Harassment (eg sending offensive material or maintaining unwanted contact)
Sexual and image-based abuse (eg taking and distributing imagery without consent)

Technology-based abuse can involve - misuse of devices of phones and computers, accounts (email), software and platforms (social media), and cars (tracking) to control, abuse, and intimidate people experiencing Domestic and Family violence.

To make an appointment please call the below number.

1300 52 80 30

Unique Benefits of the Tech Abuse Hub

01.
Innovative new service delivery - first of its kind in Australia.
02.
Project design is underpinned by research in consultation with front line DV workers and lived experience victims.
03.
Responds to the growing prevalence of Domestic Violence in Australia.
04.
Responds to a Government National Plan to address Domestic Violence and abuse.
05.
Focusses on both prevention and crisis response.
06.
Coordinated support model with wrap around services - more efficient service delivery, easier for victims of abuse, multiple touch points to assess risk issues.

Wrap Around Services

The service also includes wrap around services, being the opportunity to connect
with a DFV specialist while the safety assessment is being undertaken.

The service will cover:

Technical Surveillance Counter Measures (TSCM) sweep of vehicle.
Inspection and scan of mobile phones, tablets, and laptops to identify key loggers and other nefarious software.
Personalised advice and education on cyber safety.
Opportunities to consult with a DV support worker on-site and have access to further integrated support such as Centrelink, VAQ.

The Naturalena Foundation Health and Safety Services includes:

Security Vulnerability Assessment and Safety Planning
Trauma informed and client centred approach to determine most effective security upgrades using a concentric layered approach.
Project Management
Management of all upgrades from lock changes to security systems and alarms, including quality control of works through a single point of contact.
Technology Safety Platform
Providing a suite of personal safety devices, including watches and pendants, to provide discreet notification to 24/7 monitoring for a personalised emergency response.
Educational Programs
Providing situational Awareness training and technology facilitated abuse training to frontline workers, including Police and NGO’S.
Security Upgrades
Managing all forms of security upgrades from design to completion.
Tech Abuse Detection Hub
Inspection and detection of nefarious software on all personal technology and vehicles.