At the Naturalena Foundation, we are committed to protecting your privacy and ensuring the security of the personal information you provide. This Privacy Policy outlines how we collect, use, and safeguard your information in compliance with Australian privacy laws, including your rights regarding that information.

Types of Information Collected

We collect the following types of information to improve our services:

• Personal Information: Name, email address, phone number, mailing address, donation history.
• Technical Information: IP addresses, browser type, device identifiers, and website usage data.
• Financial Information: Payment details used for processing donations.
• Communications Data: Any information shared through surveys, emails, or social media interactions.

How Information is Collected

Information is collected through:

• Direct interactions: Forms you complete, event registrations, and donations made via our website.
• Automated technologies: Cookies, web beacons, and other tracking methods to monitor site usage.
• Third-party tools: Services such as Google Analytics, Mailchimp, and payment processors to enhance our services and ensure secure transactions.

Purpose of Data Collection

We collect your information for the following purposes:

• Processing donations and issuing receipts.
• Communicating with supporters and donors about updates, events, and campaigns.
• Improving our website and outreach based on user interactions.
• Compliance with legal obligations such as reporting and regulatory requirements.

Data Security Measures

We implement advanced security measures to protect your data, including:

• Encryption of sensitive financial information.
• Regular security audits of our data systems.
• Secure data storage systems to prevent unauthorized access, disclosure, or alteration.

Third-Party Sharing

We may share your information with:

• Payment processors for secure transactions (e.g., PayPal).
• Marketing platforms for sending newsletters and outreach communications (e.g., Mailchimp).
• Analytics services to monitor website traffic and improve user experience (e.g., Google Analytics).

We do not sell or rent your personal information. Any third-party providers we use must comply with strict data protection and confidentiality standards.

User Rights

You have the right to:

• Access, correct, or delete your personal data.
• Opt-out of marketing communications at any time.
• Request a copy of the information we hold about you.

To exercise these rights, please contact us using the details provided below.

Legal Compliance

We comply with relevant privacy laws in Australia, including the Privacy Act 1988 (Cth) and the Australian
Privacy Principles (APPs). These laws govern the collection, storage, use, and disclosure of personal information. Where applicable, we also comply with the Notifiable Data Breaches (NDB) scheme, which requires us to notify individuals if their personal data is compromised in a data breach.

Changes to the Privacy Policy

We will notify users of any significant changes to this Privacy Policy by posting an update on our website.

Contact Information

For any questions or concerns about this Privacy Policy, please contact us at:

Email:
contact@naturalenafoundation.org

We value your trust in the Naturalena Foundation and are committed to ensuring the privacy and security of your data.